Company Name: Hebs Kosova
Registered Address: [Prishtine]
Contact Information: [[email protected]]
1. Introduction
Hebs Kosova is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
2. Information We Collect
a. Personal Information
Name
Address
Phone number
Payment details (e.g., credit card information)
Email address
b. Usage Information
App usage data
Device information (e.g., IP address, operating system)
c. Location Data
Collected for delivery services, subject to user consent.
3. How We Use Your Information
To process and deliver your orders.
To improve our services.
For customer support and dispute resolution.
To send promotional materials (with your consent).
4. Sharing Information
We may share your information with:
Delivery partners.
Payment processors.
Legal authorities, if required.
5. Data Security
We implement robust security measures to protect your information but cannot guarantee absolute security due to the nature of online data transmission.
6. Cookies and Tracking
We use cookies to enhance your user experience. You can manage cookie preferences through your device settings.
7. User Rights
Access, update, or delete your personal data.
Opt-out of promotional communications.
Withdraw consent for data collection (e.g., location).
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Children’s Privacy
Our app is not intended for children under 13. We do not knowingly collect personal information from children.
10. Third-Party Links
Hebs Kosova is not responsible for the privacy practices of third-party websites or services linked within the app.
11. Policy Updates
We may revise this policy periodically. Users will be notified of significant changes.
12. Contact Information
For privacy concerns, contact us at [[email protected]].